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UVox help center

Faq's

General

IP Telephony allows you to enjoy value added services not available in traditional telephony, and make or receive calls at a much lower price.

In Voice over IP the signal Voice is digitized in data packets, and sent to our central office through your Internet connection instead of being sent analogically over conventional telephone networks. VoIP is an acronym that means 'Voice Over Internet Protocol' or 'Voice over Internet Protocol'. VoIP is the technology and IP Telephony is the service.

UVox is an American company located in Miami Florida, and its corporate name is AMB Forward LLC and its main market is all Spanish-speaking countries, USA, Brazil and Canada.

No, you can register without any cost or commitment of any kind, In our administration panel you can see all our products, real-time statistics and prices.

Payments

Currently you will be able to make payments and top up your credit with your credit cards VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVERY, Additionally you will be able to use your PayPal account and you will even be able to recharge with Bitcoin and Bitcoin Cash.

Payments made with a Credit Card or PayPal are reflected immediately, in the case of Bitcoin it can take up to 120 minutes

At the time of receiving a payment with Bitcoin you must wait for the confirmation of operation completed from the block system through which the virtual currency is handled, this process has changing response times, but the maximum is 120 Minutes.

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On the page following the registration you can re-enter the email you used to register and send you the email again, if you still do not receive it even in the SPAM folder, please contact us at support @ unityvox.com using the email account with which you made the registration

If your country is not on the list of countries in the registration form, it is because we do not have active services in that country, but we recommend you to be on a regular basis since we are always updating our service coverage.

You can use the one you prefer, but if it's a Mobile Phone, you save time by configuring some products that may interest you.

SIP Trunk

A SIP trunk (Session Initiation Protocol) is a service that allows companies with a PBX to use VoIP communications in real time.

We provide unlimited trunks, the first 10 do not have any cost, from 11 onwards it has a cost of USD $ 1.00 per month.

Each SIP trunk can support a number of SIP channels. A SIP channel is much like a telephone line. It represents one concurrent incoming or outgoing phone call.

With each of our trunks has 10 channels, if you want to expand the number of channels for a given trunk can open a support ticket and perform the requirement.

No. UVox provides easy to understand set up instructions and a user friendly online control panel for day-to-day management. Our support representatives are also happy to walk you through configuration and get you on your way to enjoying the benefits of SIP trunking.

DID numbers

DID means Direct Inward Dialing (also called DDI, Direct Dialing Inward in Europe), is a feature offered by telephone companies to use with their customers' PBX systems, where the telephone company assigns a range of numbers associated with one or more telephone lines.

Yes, this is one of the advantages of IP telephony, there are no borders in communications.

Unlimited, you can have all the DIDs you need from the countries you want, you can also forward them to the SIP trunk of your preference.

We have inventory in more than 70 countries, if you do not get the one you want you can open a support ticket and make your special order, you can see the list of countries and price here

All our DIDs have active 2 channels, if you wish to have more capacity please contact us to manage your request.

Yes, you can configure so that the incoming call of your DID is routed to any fixed or mobile number, with this configuration the call time per second will be charged according to the rate table.

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We believe that globalization and entrepreneurship are the key drivers for making this planet a better place.
By empowering entrepreneurs in the most remote corners of the world, with a telephone service that removes distance, we hope to contribute to this progress.

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